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SOCIAL MEDIA

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Social media has become a powerful tool for businesses that understand its nuances and how to tap its potential. The lines today between personal and professional have become sufficiently opaque, and the dedicated social team at Lumina understands that social media marketing holds a critical place in a company’s PR efforts, both as an amplifier for the coverage that you are earning, but equally as importantly, as a way to build community and engage the influencers and end customers that you need to reach with industry-focused content.

Social channels reach real people, and a corporate social initiative needs to be engaging for these people. To be truly effective across Twitter, Facebook, LinkedIn and other social networks, the Lumina team excels at helping businesses develop educational and non-promotional content that supports key company messages.

Our team also knows that in order to succeed, companies need to do more than market their latest webinar. By creating a voice, presence and personality that amplifies coverage and engages key influencers, Lumina knows how to create the right content and presence at the right cadence to truly create a vibrant and powerful community.

SOCIAL /
SERVICES
We harness the power of social media to strengthen your company’s digital presence.

CONTENT CREATION

We help develop
your voice
Too often companies’ output on social networks consists of strictly promotional content with large gaps in time between each tweet and post. Lumina provides clients with a balance of promotional and educational content posted on a regular basis, driving awareness for your brand while positioning you as a thought leader.

COMMUNITY MANAGEMENT

Connect with
the right people
Getting the right people to follow your brand and share your content is a key component of social media. Lumina monitors social networks to identify key influencers and decision makers as well as thought leaders and prospective customers in target verticals.

ENGAGEMENT

Start a conversation
Our experts teach you to engage the media with confidence and arm you with the skills to communicate crisply and effectively with the media.

REPORTING

See where it counts
Social media reporting helps identify and inform future activity not only in your social circles but also across all your marketing channels. Lumina measures the results of your output on social networks on an ongoing basis and ensures your brand continues to grow on social media based on where we’re seeing success.

CONTENT STRATEGY

Creating engaging,
compelling content
Our award-winning writers define your content strategy for blogs and bylined articles to create user generated content campaigns that yield the right SEO to reach customers and combined with our social programs, result in a rich tapestry of engagement with customers.
Testimonials

Working with the ICR Lumina team has truly been a breath of fresh air. They have not only met but exceeded our expectations as a PR agency and have been extremely successful in positioning Thycotic as a thought leader in the security space. Thanks to them we continue to stay ahead of our biggest competitors quarter after quarter in media coverage. As much as I would like to keep them all to myself, I have and will continue to recommend their talented team of PR professionals to all of my marketing friends.

Steve Kahan, CMO, Thycotic

“I have worked with many PR organizations over my 15 year career in security and ICR Lumina is at the top of my list. More important than the business acumen they bring to media relations is the trust they instill by truly learning your business and your view of the world…”

Marc Maiffret, CTO, BeyondTrust

“The team did an outstanding job of integrating with our organization to truly understand the culture, customer base and created a thorough plan to drive thought leadership, raise brand awareness and generally grow visibility. Through ICR Lumina’s dedication and deep analyst and media relationships, we achieved great success.”

Ginny Gardea, Product Marketing Manager, CHR Solutions

“ICR Lumina’s highly professional bi-coastal team has been an extremely valuable extension to Relevvant. From helping with brand messaging and positioning to arranging interviews with journalists and conference appearances, their mark on our growth has been indelible. We highly recommend them.”

Craig Davis, Founder & CEO, Relevvant

“Working with the ICR Lumina PR team has been a great investment for us. They’ve done stellar work in providing strategic counsel and executing PR campaigns that help us drive business growth. They’re truly an extension of the OneSignal team and we very much enjoy working with them.”

Josh Wetzel, Chief Revenue Officer, OneSignal

“Working with ICR Lumina as our PR agency has been an outstanding experience. They strike a solid balance of know-how across media relations, technology and enterprise business. They are responsive, proactive and creative in their approach to stories and opportunities and have delivered outstanding results in helping us garner quality coverage with both press and analysts.”

Paula Satow, VP of Marketing, Gluware

“ICR Lumina developed a highly customized PR strategy for Acceptto, which came from a clear understanding of our businesses objectives. The team worked hand-in-hand with our executives and global marketing team to develop story ideas and capitalize on breaking news cycles, which helped build our profile with the right audiences. Regular communication was vital to the success of the program and we appreciate the responsiveness and commitment to helping Acceptto build brand recognition.”

Shahrokh Shahidzadeh, CEO at Acceptto

“ICR Lumina developed a highly customized PR strategy for Acceptto, which came from a clear understanding of our businesses objectives. The team worked hand-in-hand with our executives and global marketing team to develop story ideas and capitalize on breaking news cycles, which helped build our profile with the right audiences. Regular communication was vital to the success of the program and we appreciate the responsiveness and commitment to helping Acceptto build brand recognition.”

Shahrokh Shahidzadeh, CEO at Acceptto

“ICR Lumina is a powerhouse of press and analyst relations. Media, industry, social, analysts, research, if you need it, they have it. Hiring ICR Lumina is like hiring a team of brand awareness ninjas. Regardless of your goals, there is no better PR firm to take your brand to the next level.”

Brandon Hoffman, Chief Information Security Officer, Netenrich

“At Untangle, we confidently entrust all of our PR activities and relations to ICR Lumina, who we work closely with so that they feel like a natural extension of our marketing team. ICR Lumina make it their business to know our business and represent us with many media opportunities. From training our staff on best practices in PR, to finding us plentiful relevant opportunities to get our news out there, handling press releases for us, and writing relevant blogs and papers on our behalf, our PR activities are busy every month.”

Heather Paunet, Senior Vice President of Products and Marketing, Untangle

“Simply put, ICR Lumina is the best PR team we’ve ever worked with. Our pickups in relevant, targeted media outlets easily doubled on a year over year basis compared to our previous PR efforts. The team did an amazing job of learning what our colleague’s focus areas were and delivering just the right media opportunities to make our executives and organization shine. ICR Lumina’s communications were quick, efficient, and always on point. I can’t recommend them highly enough.”

Lisa Plaggemier, Chief Marketing Officer, MediaPRO

“ICR Lumina is one of the rare PR firms that understand what it takes to build a brand and establish leadership in a new market, in today’s digital world. They made it happen for Cowbell Cyber and have been an invaluable asset on our journey. We have been blessed to be able to work with such a talented team of PR professionals.”

Jack Kudale, CEO, Cowbell Cyber

“The professionals at ICR Lumina truly functioned as an extension of my organization’s marketing team. They are trusted partners that drive PR strategy for maximum impact, and outcomes that move our business forward. Our work together has led to a true competitive advantage in the market.”

Veteran Tech Industry Marketing Executive

“ICR Lumina works as a direct extension of Vectra’s global marketing team. They are trusted partners that drive our global PR strategy, and through their dedicated support, are helping to move our business forward as we solidify our place as the dominant force in the NDR industry. Working together has certainly led to a competitive advantage for Vectra in today’s crowded marketplace.”

Jennifer Geisler, Chief Marketing Officer, Vectra

“The ICR Lumina team helped our marketing team scale quickly. They demonstrated immediate value, and their overall passion and performance to date has been consistently solid. If you’re looking for a reliable partner, that will bring your unique story to a broader audience and drive healthy business growth, Lumina is hard to beat.”

Jack Mannino, CEO at nVisium

“I’ve had the pleasure of working with ICR Lumina PR at several companies during the past 15 years, and I’m continually impressed by the team’s deep understanding of the tech landscape and its evolution, impact and influence across multiple industries. The team has not only stayed abreast of this exciting transformation but ahead of it, weaving a sharp narrative for thought leadership and ongoing presence in the media.”

Sumeet Shrivastava, President and CEO, Array Information Technology

“ICR Lumina is a first-class agency with a great team of PR pros, resources and Silicon Valley connections that will make your programs a success. I’ve greatly enjoyed my collaboration with them over the past three years.”

Noël Bilodeau, Communications Director, Sanmina Corporation

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